At CMS, we understand the importance of maintaining your new car warranty without the constraints of dealership service centres. Our efficient diagnostic tools, coupled with our commitment to using genuine or high-quality aftermarket parts, ensure that your vehicle remains in peak condition, regardless of its age or the terms of its factory warranty.
For newer vehicles, our logbook servicing strictly adheres to the manufacturer’s specifications, safeguarding your warranty while ensuring optimal performance. For older models, we offer tailored maintenance schedules that consider the unique requirements of your vehicle’s fuel type, engine size, transmission, and drive type—whether four-wheel, all-wheel, front, or rear-wheel drive. Unlike generic service packages, CMS delivers the precise care your vehicle demands, all at a competitive price.
Our commitment to your convenience extends beyond routine maintenance. CMS provides 24/7 emergency breakdown assistance, ensuring that you’re never left stranded. Whether you experience a sudden mechanical issue or need immediate support, our team is always ready to help get you back on the road as quickly as possible.
Your Warranty, Our Expertise
Navigating the intricacies of new car warranties can be complex. Below, we address common concerns to clarify your rights and the steps we take to protect them:
- Will servicing my car with CMS void my warranty?
Fact: There is no requirement to service your vehicle at a manufacturer’s dealership to preserve any warranties. We ensure that our logbook servicing meets all manufacturer specifications, using appropriate quality parts and lubricants, thereby fully protecting your warranty.
- How does CMS protect my warranty?
Fact: Our qualified technicians meticulously follow the manufacturer’s guidelines, and we stamp your logbook to certify that all work has been completed to the highest standards.
- What about Consumer Guarantees?
Fact: Consumer Guarantees under Australian law are independent of any manufacturer’s warranty and take into account various factors such as purchase price, expected lifespan, and operating conditions. These guarantees provide an additional layer of protection, ensuring that your rights are preserved even after the manufacturer's warranty expires.
- Can CMS handle warranty claims?
Fact: Warranty claims may require repairs to be performed at a dealer workshop; however, manufacturers may allow CMS to handle certain repairs at their discretion. We are here to assist you through the process.
- Does servicing with CMS affect my resale value?
Fact: A well-maintained service history, verified by our qualified staff, can significantly enhance your vehicle's resale value.
- What about extended warranties and service plans?
Fact: Dealer-offered extended warranties often require servicing to be conducted by the dealer. We advise caution and offer guidance to ensure you fully understand the conditions and value of any extended service plans.
For further information on how CMS can help you maintain your vehicle’s warranty and performance, or to discuss your specific servicing needs, feel free to contact our team.